Frequently Asked Questions (FAQ)

This is where we try to address the most common questions prospective customers might have.

Do you ship overseas address?

Yes, we’ll ship your package anywhere across the world that can accept deliveries. We have partnered with DHL. As a matter of fact, we do regularly supply to over 20,000+ customer worldwide.

Do you have after sale service?

Yes, we take full care of the machines that we have supplied to you. Any trouble that arises (even after warranty period), feel free to talk to our team. If the devices are physically damaged then you need to ship the unit(s) to our factory address, mentioned here. Just make sure not to remove the WARRANTY VOID sticker or defame the devices. FORBIX SEMICON devices and products are designed and manufactured at our factory facility in Bangalore.

What’s your warranty terms, return policy?

Warrant for all our devices is 1 year (365 days), from the date invoice is generated from our factory. Click here for Warranty document.

What is the signal range of the devices?

There are 2 main type of radio devices we manufacture:

  1. 5xx series (30-40 meters indoors) and over 200 meters outdoors (in open line of light)
  2. 7xx series (2-3Kms in urban areas) and over 6-8Km in open fields, deserts and terrain

However, we also produce signal booster, range enhancer repeaters. With these deployed, signal range can be increased many folds. It is possible to use many repeaters. This helps in covering the network in even complex multi-floor huge buildings. Repeaters come in flavors of 5xx and 7xx series.

For 7xx series we suggest to mount the transmitter and antenna at maximum possible height.

I have a 32 bed hospital, what nurse call system will help me

A simple 10 to 32 remote calling system is helpful. It is the most economical and simple device set. Receiver is a display with 10 to 32 indicators (depends on the configuration you choose). Each calling button is in the form of a remote controller. Pressing a remote triggers the corresponding indicator on the receiver display.  Further, to alert the attendant a buzzer will sound.

Video demonstration for 10-32 remote calling system

See the installation picture in an office

My requirement is for a house. Any product?

We have lower version solution for less number of calling points as well. It carters for 1-9 remotes.

Video demonstration for 2-9 remote calling system

See the installation picture in a guest house

What if I have to serve more than 32 beds calling point?

There are 2 ways to solve this;

  1. Use more than 1 receiver of 32 indicators. Like if requirement is for 60 calling points then 2 sets of 32 indicators and the remaining spare. Watch these installation photographs. Multiple receiver indicators
  2. A 7-segment display receiver. This device can support 250 calling points at a time. Watch this picture 2 console receiver display.
What if need just 1 remote and a buzzing unit for my house?

Yes we do have 1 remote calling system as well.

1 remote + 1 receiver with buzzer. Picture. Video demonstration.

What if the remote signal is out of range?

Very simple to solve. Just add an intermediate repeater signal booster. It is a unit that can receive feeble remote control signals and forward it to the receiver, thereby improving the SNR. And finally it improves the range of communication. It is possible to add multiple repeater units.

See some explanation diagrams.

1-Picture2-Picture3-Picture.

1-Installation picture.

Video demonstration of repeaters.