Restaurant calling system

Restaurant calling system

Restaurant calling system is a wireless solution to call waiters with the press of a button. Firstly, every dining tables have a remote controller. On press of the call button, the respective number displays on the receiver console. However, it is possible to simultaneous displays in a restaurant or cafe’. Since there is no wiring involved, the units do not need any wiring or installation. And above all, the system needs no future maintenance. And finally, around 250 (max) remotes may exist. Whenever there is more than one table trying to summon a waiter, the number alternates on the display. Signals can take a detour and broadcast via repeaters. As a result, it helps in increasing the range of communication. And finally, the restaurant calling system helps in improving customer service and satisfaction.

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Demonstration video

Restaurant calling system

Restaurant calling system is works on RF technology. Every table remote controller has a miniature high power transmitter inside. Pressing the remote sends alert signals to the receiver unit in pantry area. Every table remote has a corresponding indicator associated at the receiver. Once the waiter attends the customer at the dining table he then cancels the call. The indicator receiver supports up to 32 tables.
 
In case of more than 32 tables the either 2 or more receivers can accommodate the additional remotes. Or a 7-segment display can deployment can also help. The 7-segment display receiver device support 250+ tables at a time. Though the calls show up in a round robin fashion.
 
The remote controllers run on a battery that lasts for more than 4 years. However, the receiver runs on a 12 volt power supply adapter. For any range enhancement needed, repeater booster helps to improve the the signal. Pulling up the metal antenna on the receiver also helps in improving the range further. Moreover, it is quite possible to scale up the architecture. Like, from a few tables to more numbers, without effecting the existing setup.

Receiver display

The digital display is the unit which shows the calling table number. The displays are bright enough even for daylight viewing. The range of remotes is anywhere between 20-30 meters. In an open garden restaurant type, the range is around 100-120 meters. The display fabricates with ABS smooth plastic material. It is elegant yet time robust. The receiver display posses a buzzing audible sound to alert the waiters. After attending a table the waiter can cancel the calling number at the display as well. This is an alternative method for the cancellation. The unit operates on a 12VDC power.

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Table remotes and repeaters

Wireless remote controllers are with customers. Every table has a remote controller with a specific number engraved. Hence, every table has an individual number. On press of the call button, the corresponding number displays on the receiver. Moreover, the waiter gets an alert sound as well. The waiter or steward on duty then rushes to the respective calling table. Once attended, the waiter presses the cancel button on the remote. This disengages the call from the display. The operation and functionality of the units are very simple and does not need any prior training. It is possible to fasten or secure the remote to the table body as well. The units are waterproof and hence wiping with a wet towel is of no concern.

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Demonstration video