assignment_return

Return Policy Terms

Comprehensive return policy and warranty terms for all FORBIX SEMICON® electronic products

schedule 7 Day Return Window

keyboard_return Return Policy

verified Return Eligibility

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At FORBIX SEMICON®, we stand behind the quality and reliability of every product we manufacture. If you receive a product that is non-functional or defective, you are eligible for a hassle-free return within 7 working days of delivery. Our dedicated factory support team will work closely with you to resolve any issues, ensuring your satisfaction and peace of mind. Please notify us as soon as possible to initiate the return process.

inventory_2 Condition of Returned Goods

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To uphold our commitment to excellence, FORBIX SEMICON® cannot accept returns for electronic parts that are damaged, tampered, bear a defaced logo, broken seal, or show signs of physical alteration. Returned items must be in their original, unused condition, complete with all packaging and accessories as shipped from our factory.

high_quality This policy helps us maintain the highest standards for all our customers.

local_shipping Courier Charges (India)

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Customers returning goods from within India are required to bear the courier charges for shipping products back to the FORBIX SEMICON® factory. We recommend using a reliable courier service, securely packaging your items, and sharing tracking details with our support team.

warning FORBIX SEMICON® is not responsible for any loss or damage during transit.

public International Returns

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For customers outside India, both courier and import duty charges must be borne by the sender when returning goods to the FORBIX SEMICON® factory. Import duties are generally classified under HS Code 8543 (Electrical machines and apparatus).

info We advise consulting your local customs office for accurate information and ensuring all documentation is complete for smooth customs clearance.

report_problem Courier Damage Disclaimer

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FORBIX SEMICON® company will not be responsible for any damage, loss, or delay caused during courier transportation. Please ensure your package is securely packed and insured if necessary. Any claims for transit damage must be taken up directly with the courier service provider.

verified Warranty Terms

event Comprehensive Warranty

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Every FORBIX SEMICON® electronic product is covered by a 1 year warranty from the date of invoice. This warranty reflects our unwavering commitment to delivering reliable, high-performance solutions to our customers worldwide.

build Warranty Service

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If a device defect arises during the warranty period, our skilled factory technicians will promptly diagnose and rectify the issue. After the warranty period, we offer expert repairs and servicing on a chargeable basis to keep your equipment running smoothly.

info Warranty does not cover physical damage, tampering, unauthorized repairs, or improper use.

support_agent Easy Claim Process

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To initiate a return or warranty claim, simply contact the FORBIX SEMICON® factory support team with your invoice and product details. We are dedicated to guiding you through every step, providing clear instructions, and ensuring a smooth, transparent experience from start to finish.

info More Details

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For complete information about our warranty terms, please refer to our detailed warranty page.

open_in_new View Complete Warranty Terms

support_agent Need Support?

Our dedicated support team is here to help with returns, warranty claims, and technical assistance

contact_support Contact FORBIX SEMICON® Support
schedule Have your invoice and product details ready for faster assistance