Frequently Asked Questions

FORBIX SEMICON was established in 2012, initially focusing on RF modules, microcontroller modules, displays, and customized projects. We incorporated as FORBIX SEMICON India Pvt Ltd in 2017 and evolved into FORBIX SEMICON Technologies Pvt Ltd in 2022, reflecting our expanded capabilities and technological expertise.

Learn more about our journey on our About Us page.

We design and manufacture a comprehensive range of wireless automation solutions:

• Wireless Nurse Call Systems for hospitals and healthcare facilities
• Panic Alarm Systems for security and emergency response
• Peon Call Bell Systems for offices and restaurants
• Token Display Systems for queue management in banks and dispensaries
• Remote Motor Control Systems for pump control and industrial automation
• Air Quality Monitors with VOC and Formaldehyde sensors
• Wireless Traffic Light Controllers for road construction and traffic management
• Wireless RF Transceivers for long-range communication
• Long Range Alarm Systems for defense and airport applications

View all our products on our Products page directory.

Yes, we ship worldwide to any address that can accept deliveries. We partner with leading international courier services including DHL, FedEx, and Aramex to ensure reliable global delivery.

We regularly supply to over 20,000+ customers worldwide, making us a trusted global supplier of wireless electronic solutions. Our first international customer was secured in 2018, and we continue to serve customers across continents.

For shipping inquiries, please contact us with your location and requirements.

We manufacture two main series of radio devices with different range capabilities:

5xx Series (Standard Range):

• 30-40 meters indoors (through walls and obstacles)
• Over 200 meters outdoors in open space
• Line of sight operation for maximum range
• Ideal for: Nurse call systems, panic alarms, peon call bells, token displays

7xx Series (Long Range):

• 2-3 kilometers in urban areas
• Over 6-8 kilometers in open fields
• Desert and terrain coverage capabilities
• Ideal for: Long-range alarm systems, defense applications, airport security

Learn more about our Long Range Solutions.

Yes, you can significantly increase signal range using signal boosters and range enhancer repeaters. With repeaters deployed, signal range can be increased many folds.

Key features:

• Multiple repeaters can be used in a network for extensive coverage
• Covers complex multi-floor buildings and large facilities
• Available in both 5xx and 7xx series
• For 7xx series, mounting transmitter and antenna at maximum height enhances range

Our Signal Repeater Booster devices are specifically designed for range extension. For large facilities like hospitals with 6,000+ beds, repeaters ensure complete coverage without dead zones.

Our wireless nurse call system operates on RF (Radio Frequency) technology in the free ISM band 380-480MHz. Here's how it works:

• Each patient receives a wireless remote button that communicates via RF signals
• When pressed, the signal travels through walls, furniture, and floors to reach the nurse station display
• The LCD monitor instantly shows the room or bed number that triggered the call, along with an audible alert
• No cables run between patient rooms and the nurse station - simply place remotes at bedsides and power on the central display
• For large facilities, signal repeaters extend coverage across entire floors or wings

Learn more about our Wireless Nurse Call System and view installation examples.

Our products offer flexible power options:

Battery-Operated Devices:

• Patient remotes, panic buttons, and portable devices use standard batteries (A23, AA, or AAA)
• 2-4 years battery life depending on usage
• No wiring required - completely portable

AC-Powered Devices:

• Nurse station displays, token displays, and central units use 220V AC power
• Standard power adapter included
• Low power consumption for energy efficiency

Hybrid Systems:

• Many systems combine battery-operated remotes with AC-powered displays
• Provides flexibility and reliability

Yes, absolutely! Our nurse station displays have built-in WiFi connectivity that lets you configure alphanumeric room identifiers through a web interface.

You can set custom names like:

• 'ICU-3', 'Room 204', 'Ward-B Bed 5'
• Any alphanumeric identifier up to a certain character limit
• These names are stored in internal memory and persist through power cycles

No need to reconfigure after a restart - the settings are permanently saved. This feature is available on our Nurse Station LCD Monitor Display models.

The main difference is communication range and application:

5xx Series (Standard Range):

• Range: 30-40m indoors, 200m+ outdoors
• Best for: Hospitals, offices, restaurants, residential buildings
• Products: Nurse call systems, panic alarms, peon call bells, token displays
• Frequency: ISM band 380-480MHz

7xx Series (Long Range):

• Range: 2-3km urban, 6-8km open fields
• Best for: Defense, airports, border security, large industrial facilities
• Products: Long-range alarm systems, perimeter security
• Frequency: ISM band 380-480MHz (optimized for long-range)

Both series operate in the same frequency band but are optimized for different range requirements. Learn more about our Long Range Solutions.

No wiring is required for our wireless solutions. This is one of the key advantages over wired systems:

• No complex installation: Simply place devices where needed
• No floor plan analysis: No need to analyze building layouts for cable routing
• Quick setup: Plug-and-play operation - most systems are operational within minutes
• No disruption: Install in existing facilities without construction work
• Portable: Devices can be moved or relocated easily

For AC-powered displays, you only need a standard power outlet. Battery-operated remotes work immediately after inserting batteries.

View real installation examples from our customers.

Setup time depends on the system size, but our wireless systems are significantly faster than wired alternatives:

• Small systems (10-20 beds): 30-60 minutes
• Medium systems (50-100 beds): 2-4 hours
• Large systems (500+ beds): 1-2 days (including repeaters if needed)

Compare this to wired systems which can take weeks or months for large facilities. Our wireless approach eliminates:

• Cable routing and installation
• Wall cutting and drilling
• Electrical work and permits
• System testing and troubleshooting

Most installations can be done by facility staff with basic instructions. For complex setups, we provide technical support.

Yes, our wireless systems are perfect for retrofitting existing buildings. This is one of our key advantages:

• No structural changes: No need to cut walls, drill holes, or modify building structure
• No disruption: Install while facilities remain operational
• Works through walls: RF signals penetrate walls, floors, and obstacles
• Flexible placement: Place devices anywhere without worrying about cable runs
• Easy expansion: Add more devices later without rewiring

We've successfully installed systems in:

• Historic buildings and heritage structures
• Multi-story hospitals and nursing homes
• Existing office buildings and commercial spaces
• Renovated facilities

View our installation gallery to see real-world examples.

All our devices come with a 1 year (365 days) warranty from the date the invoice is generated from our factory.

Warranty coverage includes:

• Manufacturing defects
• Component failures under normal use
• Repair or replacement of defective parts

We stand by our products:

• All products are manufactured at our facility in Bangalore, India
• In case of issues, you can send non-functioning devices to our office
• Our team will rectify or replace damaged parts/components as per warranty terms
• We take full responsibility for devices we manufacture
• Support often extends beyond warranty period for valued customers

For detailed warranty terms, please refer to our Warranty Terms page.

Yes, we provide comprehensive after-sales service and support:

• Technical Support: Expert assistance via email, phone, or contact form
• Repair Services: Send devices to our Bangalore facility for repair or replacement
• Spare Parts: Genuine replacement parts available for all products
• Documentation: Comprehensive user manuals and technical documentation
• Remote Assistance: Guidance for setup and troubleshooting
• Extended Support: We often support devices beyond warranty period

All our products are manufactured in-house at our facility, ensuring we have complete control over quality and can provide genuine parts and service.

For support, please contact our technical team.

Please refer to our Return Policy page for detailed information about returns, exchanges, and refunds.

Generally, we handle returns on a case-by-case basis, especially for:

• Defective products received
• Wrong items shipped
• Damaged during shipping

For return requests, please contact us with your order details and reason for return.

All our wireless devices operate in the free ISM band 380-480MHz. This frequency range offers several advantages:

• License-free operation: No government licenses required
• Reliable communication: Good penetration through walls and obstacles
• Low interference: Less crowded than 2.4GHz or 5GHz bands
• Long range: Better range than higher frequency bands
• International compatibility: Available in different regions with appropriate programming

Devices are programmed according to license-free regulations of the destination country to ensure compliance.

Yes, all our products are CE certified (Certificate: CE-1244) and comply with international quality standards, ensuring:

• Reliability and safety
• Electromagnetic compatibility (EMC)
• Radio equipment compliance
• International market acceptance

CE certification demonstrates that our products meet European Union safety, health, and environmental protection requirements, making them suitable for global markets.

Many of our systems offer integration capabilities:

• WiFi Connectivity: Nurse station displays and air quality monitors have built-in WiFi for network integration
• Data Logging: Systems with SD card or WiFi can export data for integration
• API Access: Some systems provide web interfaces for data access
• Future IoT Solutions: We're developing hardware-to-server interfaces for cloud-based data logging (coming in 2026)

For specific integration requirements, please contact our technical team to discuss your needs. We can often provide custom solutions or guidance on integration.

Capacity varies by product type:

Nurse Call Systems:

• Standard systems: 10, 20, 50, 100+ patient remotes per display
• Large systems: Can support 6,000+ beds across multiple buildings with repeaters
• Modular architecture allows scaling as needed

Panic Alarm Systems:

• 1-10 remotes per siren (standard configurations)
• Multiple sirens can be added for larger coverage

Peon Call Bell Systems:

• 4-10 remotes per receiver (common configurations)
• Can be expanded with additional receivers

Token Display Systems:

• 6-12 counters per display system
• Multiple displays can be networked

Our systems are designed to be modular and scalable - you can start small and expand as needed. View specific product pages for detailed capacity information.

Yes, we offer several residential solutions:

• 1-2 Remote Calling System: For elderly care - allows seniors to call for assistance
• 5-6 Button Call Bell: Perfect for mansions, villas, large houses, and pantries
• 8-10 Call Alert System: For apartment security and multi-room communication
• Panic Alarm Systems: Home security with 1 remote and siren

We also have lower capacity solutions for 1-9 remotes, perfect for smaller residential applications. Our Panic Alarm Systems are particularly popular for home security.

Hospitals benefit from multiple FORBIX SEMICON solutions:

• Wireless Nurse Call Systems: Patient-nurse communication, pull chord buttons for bathrooms, nurse station displays
• Token Display Systems: Queue management for OPD, pharmacy, and registration counters
• Air Quality Monitors: VOC and Formaldehyde monitoring in operation theaters, ICUs, and laboratories
• Panic Alarm Systems: Staff duress buttons for security

Our systems are deployed in hospitals ranging from small clinics to large multi-building facilities with 6,000+ beds. View hospital installation examples.

Our industrial automation solutions include:

• Remote Motor Control Systems: Wireless pump control, water management, industrial motor automation
• Wireless RF Transceivers: Long-range communication for industrial facilities
• Long Range Alarm Systems: Perimeter security and emergency alerts for factories
• Wireless Relay Receivers: Remote control of electrical equipment

These solutions eliminate complex wiring in industrial environments and provide reliable wireless control and monitoring.