FORBIX SEMICON® Technologies Pvt Ltd provides comprehensive warranty coverage for all our products. This document outlines the terms, conditions, and coverage details for your reference.
FORBIX SEMICON® Technologies Pvt Ltd warrants that Distributor/Purchaser shall acquire Equipment purchased hereunder free and clear of all liens and encumbrances except for FORBIX SEMICON Technologies Pvt Ltd's purchase money.
FORBIX SEMICON® Technologies Pvt Ltd further warrants all Equipment to be free from defects in material or workmanship under normal use for a period of Three Hundred and Sixty (360) days, near to 1 year from the date of delivery.
Important: All repairs covered by this warranty shall be done at FORBIX SEMICON® Technologies Pvt Ltd's premises only. Any supplied equipment or accessories within this duration of 360 days.
Defects found to be within this scope of the warranty will be repaired by Company and all charges for labor will be borne by FORBIX SEMICON® Technologies Pvt Ltd. If it is determined that either no fault exists in the Equipment, or the damage to be repaired was caused by negligence of Distributor, its agents, employees or customers, Distributor agrees to pay all charges associated with each such repair.
Coverage applies to sensors, transmitters, receivers, LCDs, enclosures and sirens in deployment for more than 10 days
Equipment beyond 10 days from sale date will be serviced on chargeable basis
Power supply adapters are NOT manufactured by FORBIX SEMICON®, replacement requires fresh payment
Void seal on equipment must be intact for warranty to be valid
Equipment beyond warranty term period
Void seal broken or tampered
Physical damage beyond repair
FORBIX SEMICON® logo/brand removed
Any internal modifications attempted
Tampering or negligent handling
Power supply exceeding rated tolerance
External devices creating excess conditions
Barcode serial number plate removal
Any unauthorized modifications
Note: Equipment beyond warranty or with void conditions will be serviced on case-by-case basis with material cost and service charges added.
Distributor/Purchaser shall order Equipment by written notice to FORBIX SEMICON® Technologies Pvt Ltd.
Each order shall specify:
The criterion for acceptance of FORBIX SEMICON® Technologies Pvt Ltd's Equipment by Distributor/Purchaser shall be the successful operation of the Equipment using FORBIX SEMICON® Technologies Pvt Ltd's standard test procedures and diagnostic test programs applicable to the Equipment involved.
Distributor/Purchaser shall bear all costs of transportation and insurance and will promptly reimburse FORBIX SEMICON® Technologies Pvt Ltd if prepaid.
Distributor/Purchaser may cancel any Equipment on order:
At any time 15 days prior to scheduled shipment date
Must provide written notice
Otherwise, 30% cancellation charge applies on overall order amount
FORBIX SEMICON® Technologies Pvt Ltd shall not be in default by reason of failure in performance if such failure results from fire, explosion, strike, freight embargo, Act of God, war, civil disturbance, material shortage, transportation contingencies, severe weather, or other causes beyond control.
All information contained herein is subject to change without notice. Customers should obtain and verify latest relevant information before placing orders. FORBIX SEMICON® Technologies Pvt Ltd products are not warranted for use as critical components in medical, life-saving, or life sustaining applications where failure would reasonably be expected to cause severe personal loss, injury or death.
360 days from invoice date
Manufacturing defects covered
Repairs at Bangalore facility
Contact our support team for warranty claims and technical assistance
For warranty claims, please keep your invoice and serial numbers ready