Product Warranty Terms & Conditions | FORBIX SEMICON®
Comprehensive warranty coverage and terms for all FORBIX SEMICON® products
FORBIX SEMICON® Warranty Policy
Equipment Warranty
FORBIX SEMICON® TECHNOLOGIES PVT LTD warrants that Distributor/Purchaser shall acquire Equipment purchased here under free and clear of all liens and encumbrances except for FORBIX SEMICON TECHNOLOGIES PVT LTD's purchase money.
FORBIX SEMICON® TECHNOLOGIES PVT LTD further warrants all Equipment to be free from defects in material or workmanship under normal use for a period of Three Hundred and Sixty (360) days, near to 1 year from the date of delivery.
Important: All REPAIR covered by this warranty shall be done at FORBIX SEMICON® TECHNOLOGIES PVT LTD's premises only. Any supplied equipment or accessories within this duration of [360 days].
GOODS WOULD BE DISPATCHED AFTER 100% ADVANCE PAYMENT
Delivery Terms
Defects found to be within this scope of the warranty will be repaired by Company and all charges for labor, will be borne by FORBIX SEMICON® TECHNOLOGIES PVT LTD. If it is determined that either no fault exists in the Equipment, or the damage to be repaired was caused by negligence of Distributor, its agents, employees or customers, Distributor agrees to pay all charges associated with each such repair.
Important Coverage Limitations:
- • Coverage applies to sensors, transmitters, receivers, LCDs, enclosures and sirens in deployment for more than 10 days
- • Equipment beyond 10 days from sale date will be serviced on CHARGEABLE BASIS
- • Power supply adapters are NOT manufactured by FORBIX SEMICON®, replacement requires fresh payment
- • Void seal on equipment must be intact for warranty to be valid
Warranty Exclusions
Void Warranty Conditions:
- • Equipment beyond warranty term period
- • Void seal broken or tampered
- • Physical damage beyond repair
- • FORBIX SEMICON® logo/brand removed
- • Any internal modifications attempted
Misuse Conditions:
- • Tampering or negligent handling
- • Power supply exceeding rated tolerance
- • External devices creating excess conditions
- • Barcode serial number plate removal
- • Any unauthorized modifications
Note: Equipment beyond warranty or with void conditions will be serviced on case-by-case basis with material cost and service charges added.
Purchase Orders
Distributor/Purchaser shall order Equipment by written notice to FORBIX SEMICON® TECHNOLOGIES PVT LTD.
Each order shall specify:
- Number of units to be shipped
- Type of units (model numbers)
- All optional features
Equipment Acceptance
The criterion for acceptance of FORBIX SEMICON® TECHNOLOGIES PVT LTD's Equipment by Distributor/Purchaser shall be the successful operation of the Equipment using FORBIX SEMICON® TECHNOLOGIES PVT LTD's standard test procedures and diagnostic test programs applicable to the Equipment involved.
Shipment
All shipments of Equipment shall be made FOB FORBIX SEMICON® TECHNOLOGIES PVT LTD's office.
Liability for loss or damage in transit shall pass to Distributor/Purchaser upon delivery to common carrier.
Shipping dates are approximate and based on prompt receipt of ordering information.
Transportation Cost
Distributor/Purchaser shall bear all costs of transportation and insurance and will promptly reimburse FORBIX SEMICON® TECHNOLOGIES PVT LTD if prepaid.
Legal Terms and Conditions
Cancellation Policy
Distributor/Purchaser may cancel any Equipment on order:
- At any time 15 days prior to scheduled shipment date
- Must provide written notice
- Otherwise, 30% cancellation charge applies on overall order amount
Force Majeure
FORBIX SEMICON® TECHNOLOGIES PVT LTD shall not be in default by reason of failure in performance if such failure results from fire, explosion, strike, freight embargo, Act of God, war, civil disturbance, material shortage, transportation contingencies, severe weather, or other causes beyond control.
Important Notice
All information contained herein is subject to change without notice. Customers should obtain and verify latest relevant information before placing orders. FORBIX SEMICON® TECHNOLOGIES PVT LTD products are not warranted for use as critical components in medical, life-saving, or life sustaining applications where failure would reasonably be expected to cause severe personal loss, injury or death.
Warranty Summary
1 Year Coverage
360 days from invoice date
Free Repairs within Warranty
Manufacturing defects covered
Factory Service
Repairs at Bangalore facility
Need Warranty Support?
Contact our support team for warranty claims and technical assistance
For warranty claims, please keep your invoice and serial numbers ready